Shipping Policy

Processing Time

All orders are usually processed within 5 business days and shipped via Swiss Post.
However, depending on the destination and specific shipping requirements, the shipping carrier may vary.

In some cases, processing might take longer than 5 business days.
If this happens, you will be notified by email before your order is shipped.
Once your package has been dispatched, you will receive a shipping confirmation email.

Shipping Costs

Shipping is free worldwide.

Customs & Import Duties

International shipments may be subject to customs fees, import taxes, or duties. These charges are the responsibility of the customer and may vary by country.
We recommend that customers check with their local customs office prior to placing an order to understand what additional costs may apply.

Shipping Destinations

We currently ship to the following countries:

Europe:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

Other regions:
Australia, Brazil, Canada, Japan, Mexico, New Zealand, South Africa, South Korea, United States

If your country is not listed, please contact us to check for availability.

Delivery Times

Estimated delivery time after dispatch:

• Europe: 3–10 business days
• Worldwide: 5–15 business days

Delivery times may vary depending on destination and customs processing.

Questions?

If you have any questions about shipping, feel free to contact us via our contact form.